CinchTixScreens Admin theme Admin screens follow this theme · the storefront wears the Org's own brand
A · Accounts & accessThe neutral scaffolding shared by any app — sign in, two-factor, invites, recovery, buyer sign-up. Admin surfaces wear the CinchTix brand; the buyer sign-up wears the Org's.

A1 · Sign in CinchTix

The shared door for platform admins and Org staff — routed by account type. Magic-link is the separate buyer path; this is password + reset, with two-factor next for platform admins.

A2 · Two-factor CinchTix

Required for platform admins, optional for Org owners. Two states: entering a code at sign-in, and enabling it (scan the QR, confirm a code, save backup codes).

A3 · Staff invite CinchTix

How Org staff join — invite-only, never self-registration. The invite names who invited them, the Org, and the role. They set a name and password and they're in.

A4 · Password reset CinchTix

Staff & admin recovery only — buyers use the magic link. Request a link, then choose a new password; the strength bar reuses the dashboard's meter component.

A5 · Buyer registration Org brand

Optional — buyers never need an account (guest checkout + email/QR lookup). This just saves their details. Magic-link first, password optional, on the Org-branded storefront.

B · Organization adminThe Org owner & staff workspace — one shared shell (sidebar + top bar) with a content area per screen. Inventory is count-based (no seat maps); packages, cancel/swap and box-office speed are the product's spine.

B1 · Dashboard CinchTix

The Org home. Stat tiles, the upcoming-shows table with capacity meters, quick actions and recent orders — all from the shared component kit.

B2 · Shows CinchTix

Every show and its performances. Filter by upcoming / past / drafts; each row rolls up performance count and total sold across dates.

B3 · Show editor CinchTix

Create or edit a show across tabs — details, performances, tickets & packages, add-ons. Inventory is a count per performance; packages bundle tickets with a chosen attribute (the thing AudienceView can't do).

B4 · Calendar CinchTix

The shared room calendar. A room can't hold two performances at once — the system enforces it — so the month view is how staff see conflicts before they happen.

B5 · Box office CinchTix

The door tool — built for speed. Pick tonight's performance, tap quantities, take cash or card. Big targets, running total, no seat map to slow the line down.

B6 · Orders CinchTix

Every order across channels — web, box office, phone. Search, filter by status, and open one to refund, exchange or resend tickets.

B7 · Order detail CinchTix

One order — items, totals, the tickets, and the actions the support boundary allows staff to take themselves: resend, exchange to another performance, refund.

B8 · Customers CinchTix

People who've bought — whether or not they made an account. Guest orders reconcile by email, so a customer record accretes across visits.

B9 · Reports CinchTix

Sales at a glance plus the reports they already run in AudienceView — matched, then exceeded. Settlement CSVs export; no accounting integration in v1.

B10 · Staff CinchTix

The Org roster and roles — owner, manager, box office, read-only. Roles scope what each person can do; the owner invites and sets them.

B11 · Settings CinchTix

Org configuration — venues & rooms, tender types, and the storefront brand. This is where an Org's own colors, logo and fonts get set (what the buyer screens then wear).

B12 · Private events CinchTix

The enquiry funnel for buy-outs and parties. Requests come in from the storefront, staff quote and confirm — self-serve packages are a later phase.

B13 · Door check-in CinchTix

The other half of the ticket's life — scanning it at the door. Point the camera at the QR; the result reads valid, already-used, or wrong-show at a glance, with a live checked-in count beside it.

C · Platform adminOurs, not the client's — Prometheus operating CinchTix across every Org. A different door and a different nav; two-factor is mandatory here. Orgs never see these screens.

C1 · Platform console Platform

Cross-org overview — every Organization on the platform, MRR, health, and the audit log. Impersonation for support is logged. This is the tier Org accounts will never gain.

D · Storefront (buyer)The buyer's world, wearing the Org's real brand from carlsoncomedy.com — navy and cyan, Boogaloo display. Same kit, a different token block. Guest-first throughout; an account is never required.

D1 · Landing Org brand

The buyer's front door. Hero show, what's on, the Org's real brand — independent of the admin theme switch above. This is where per-Org theming lives.

D2 · Show detail Org brand

Pick a showtime, choose ticket types (count-based), add a package or add-ons, and a sticky summary tallies it. No seat selection — inventory is a number.

D3 · Checkout Org brand

Guest-first — an email is all that's required; an account is offered, not forced. Cart, contact, payment, and the order summary, in one scannable column.

D4 · Confirmation & tickets Org brand

Order confirmed, tickets issued. Each ticket is black-on-white by design so it prints cleanly and the QR scans at the door. Also emailed and wallet-ready.

D5 · Find my tickets Org brand

Two ways back to an order with no account: look it up by email (magic link), or scan the QR on a printed ticket. The staff box office can do the same lookup.

D6 · Private event enquiry Org brand

The buyer side of the events funnel — event type, date, headcount, room, and how to reach them. It lands in the Org's private-events queue as a new enquiry.

D7 · Sold out & waitlist Org brand

When a performance sells out, the buyer joins a waitlist instead of hitting a dead end — and is pointed at the showtimes still on sale. Releases notify in order, with a short window to buy.

E · Transactional emailThe messages the platform actually sends. Buyer emails wear the Org brand, staff emails wear CinchTix — and every color is set inline, because email clients strip stylesheets and inherit whatever the inbox hands them.

E1 · Order confirmation Org brand

Sent the moment an order clears — the tickets inline with QR, the order summary, and a link back to the full set. This is the email the buyer keeps.

E2 · Sign-in link Org brand

The passwordless "Find my tickets" link. No account, no password — a one-time link that expires, so guests can always get back to an order.

E3 · Waitlist — a seat opened Org brand

The payoff for D7's waitlist — a release notification with the 15-minute claim window front and center, and a nudge toward other showtimes.

E4 · Show reminder Org brand

The day-before nudge — showtime, doors, room, and the tickets a tap away, with calendar and directions links.

E5 · Staff invite CinchTix

The email behind A3 — names the inviter, the Org, and the role, with a single accept-and-set-password action.

E6 · Password reset CinchTix

The email behind A4 — a single expiring link, a clear "ignore this if it wasn't you," and a two-factor nudge.